Zero-Retention File Processing
Our primary security design is very simple: **we do not keep your files**. When you upload images or PDF files to Convert JPG to Word:
- Files are uploaded securely using **256-bit SSL/TLS encryption** transit protocols.
- They are held in secure, ephemeral memory buffers while character parsing takes place.
- Your converted files are cached for up to **1 hour** so you can download them.
- After exactly 60 minutes, our automated cron routine deletes both the source images and the converted Word files forever. No backups are retained.
Infrastructure Compliance
Our core systems run on secure, ISO 27001-certified infrastructure hosted in highly monitored regional datacenters. Our physical servers are shielded by firewalls, automatic malware scans, and DDoS mitigation networks.
Vulnerability Disclosure
We welcome reports from cybersecurity researchers. If you identify a potential security issue in our conversion tool or pipeline, please contact security@convertjpgtoword.app. We investigate all disclosures promptly.